FAQ
General
The shipping costs depend on the size and thus the weight of the tent and the delivery location. Up to 30 kg shipping costs € 10 within Germany and € 25 within the EU. The price is per package. If the product weighs more than 30 kg, the goods will be divided into several packages if possible. If this is not possible, we will send it by forwarding agent. We will choose the most cost-effective option for you.
Poles up to a maximum length of 6 m (for a 4.5 m tipi) are sent by a forwarding agency. If the pole length is more than 6 m (from 5 m tipi), it is still possible to send poles, but it is very cost-intensive. From this rod length we offer, if possible, a chargeable delivery by us. However, you can also pick up your tent from us.
The dimensions / dimensions differ depending on the tent and size.
The weight of the tent depends on the size and the weight of the fabric.
If you follow the assembly instructions provided and have already practiced a bit, you will have set up the tent together with helpers within a very short time.
Please always store the tent in a dry place, ensure good ventilation, and pack it in such a way that it cannot be damaged by mice. Always tension the tent well so that water can run off without problems. Brush off the canvas from time to time. If there are stains, please let them dry first and then try to remove them with a brush.
If that doesn’t work, use lukewarm water. Please do not use soap or other chemical agents, otherwise, the tent fabric will lose its water-repellent properties. If stains cannot be removed with this, you can also use a special cleaning agent. In such a case, please contact us. Also keep grease away from the tent fabric, as this also destroys the water resistance. To avoid damaging the tent, please pack the accessories separately from the tent.
Our tents are impregnated to prevent alga infestation. But over the years there can be nevertheless an alga infestation, because “a tent lives with the nature”. Alga does not have a destructive effect, only an optical detraction. If the discolouring is green it’s only alga, if black it’s fungal attack and if the covering is green-black it is alga and fungal attack. This infestation you can combat with fumigating (please only greenery) or vinegar water. If these economic variants shouldn’t help you have to use chemical aid. In this case please contact us before.
Tipi
For a tipi you need: 13-17 poles of which:
- 2 for the smoke flaps (possibly a little shorter)
- 1 lifting rod
- 3 rods for the tripod
- The remaining rods are inserted into the scaffolding
Material:
spruce / pine / bamboo or other, straight grown wood, peeled and without knots
Length:
approx. 1 – 1.5 m longer than the diameter of the tipi ; e.g. B. for a 4 m tipi approx. 5-5.5 m long poles, at the braid / foot approx. 6-8 cm thick, at the pole knot the smallest possible diameter (3-5 cm), do not cut off the tips
The ozan is a kind of tarpaulin that is fastened above the lining and stretched upwards at an angle. It serves as rain protection over the sleeping area. Any rainwater that may penetrate through the smoke opening drips onto the ozone and runs off behind the lining. This keeps the inside of the tent dry. A curtain can also be attached to the Ozan to separate the living and sleeping areas.
The dew cloth / lining protects against moisture in the tent, helps to minimize draft in the tent and serves as insulation against cold and heat.
Das Zubehör enthält Holzpflöcke zum Abspannen der Plane, Seil für den Stangenverbund die Verschlusshölzer zum Schließen der Plane und Erdnägel.
The way in which the rods are tied can be found in the assembly instructions that we send with each tipi. If there are still questions, please feel free to call us.
Gradually, the inside of the tipi will turn dark over the fire because the fabric absorbs the color pigments of the smoke. Nevertheless, the tannic acid and oils from the smoke help to make the tent too dry, more water-resistant and resistant to aging. With constant lighting, the tarpaulin is made durable and thus waterproof, yet flexible and soft. The darkening in the high inner part of the tipi and the inner surface of the smoke flaps makes the tipi even more authentic.
Cost, mobility and longevity play an important role in the selection of the floor in the tipi. If the tipi is permanently set up, a wooden structure or tent carpet is very suitable, which you can lay out with some space around the fireplace. A tent or fabric tarpaulin is usually sufficient for mobile use of the tipi.
The purpose of smoke flaps is to deflect and divert winds from the outside to different sides so that air movements in the tipi can be avoided. To achieve this effect, both smoke flaps are equipped with rods and ropes. Each smoke damper can be adapted to the winches independently of the other, which guarantees maximum versatility.
There are countless positions and settings of the smoke flaps. Nevertheless, there are some positions with which the ventilation can be controlled best and with which the tipi is nice to look at. If there is no wind, you can adjust the smoke flaps as you prefer. If the wind is coming from behind, position the smoke flaps so that they are in direct line with the wind. This allows the air to pass by with a minimum of turbulence. If the wind is blowing from the left or right, position the smoke flaps away from the wind so that the air can pull over the surface of the smoke flaps without getting into the tipi.
If the wind is blowing directly into the smoke flap opening or rain is expected, move one of the smoke flap rods first. To do this, free the rope from the earth nail, move the smoke flap rod from the back to the front and guide the rod tip between the fabric of the other smoke flap and the “neck” of the tipi rods. When the smoke flap rod leans against the neck of the frame, push the tip back as far as the fabric allows.
The entrance height ranges from 1.20 to 1.35 m for the tipi. The entrance height of the play tipi is between 0.70 and 1.05 m.